Cancellation Policy

1-1 sessions

Please take a moment to become familiar with the cancellation policies.

❐ 1-1 session appointment requires 24 hours notice to cancel or to re-schedule.

❐ No refund will be applied to missed 1-1 session appointments and cancellations made with less than 24 hours notice.

❐ I understand that services cannot be rendered if I arrive later than 30 minutes of my schedule appointment time, and that a missed appointment fee will apply.

1-1 sessions Gift Card

❐ A gift card are valid for 3 months and the expiry date is stated on the gift card.

❐ Gift cards are non-refundable.

Group Sessions

Terms and Conditions

for workshops (“events”) with Hsi-Yin Zibulla-Chang (“organizer”)

❐ The registration for an event becomes binding if the contribution has been received on the account of the organizer within the payment deadline, otherwise the right to the place expires.

❐ The fee can be fully refunded for cancellation 3 days prior to the workshop date.

❐ The fee cannot be refunded for cancellation within 3 days.

❐ In the event that the appointment cannot be kept, the place can be transferred to another person.

❐ If the workshop has to be canceled by the organizer, the full amount will be refunded within 14 days after notification.

❐ The organizer is not liable for any further costs incurred by the participant.

❐ The organizer is not liable for theft and injuries before, during and after the event.